Terms of Service
All conditions will be followed as defined below:
All conditions will be followed as defined below:
- By sending your payment, you agree to adhere to the TOS as it is written. It is interpreted by me and me alone and is non negotiable.
- Refunds are available under these conditions
- Before work has begun
- Before 48 hours
- Your commission was paid in FULL
- In addition, they will only be available to the amount I receive, meaning the amount I receive after PayPal's fees are taken out.
- There is still contact with commissioner (No Ghost Commissions)
- Ghost commissions or Ghosting are paid in full commissions and I have received no contact from the customer for a maximum of 60 days after the customer has come up in queue. In the event of an Ghost commission, no refund will be given and space in line will be lost.
- Your character is not stolen
- If at any time during the transaction I find that your character or art you've provided to me is stolen and proven that it is. I will remove you form the queue and a refund will NOT be issued. I will heavily research this, if it comes up.
- "Reference Sheets" & "Concept Sheets"
- Once you are up in queue, I will message you to begin the linework process. I prefer that you remain active during this process as to assure no delay (which could hold up my queue).
- Images and a clear, detailed explanation go a long way. Please know exactly how you want it to look BEFORE you come up in queue.
- Alterations to In-Progress Work
- I will send you an image of the line work (Digital Work) and Sketch (Traditional Art) after these steps in the process there will be no more changes to the commission. If you wish to make changes still, it will be at a new commission cost to you.
- Limit of 3 changes to completed line work.
- 50% fee for any extra changes (that percentage is based on the base price of the desired piece).
- Accepted Methods of Payment
- PayPal (preferred)
- SquareCash
- Credit Card
- Cash
- FaceBook Pay Button
- Venmo
- Snapchat
- Rush Fees
- If you desire your commission sooner than expected, you have the ability to pay to cut in line.
- Fee will be determined by me and will vary based on current workload.
- Harassment Policy
- Harassment is defined as consistent pestering of the artist by means of excessive messages, asking others why your art is not done, insults, and promoting "witch hunts."
- I have an absolute ZERO TOLERANCE policy for harassment. Should I determine you are harassing me, other customers, or just being generally unprofessional, I may choose to discontinue the transaction and not issue a refund depending on the severity and the if it meets the refund guidelines above.
- For severe cases, I may choose to blacklist a customer. Blacklisting means that you will never be able to do any sort of business with me again. Following that should harassment continue, I may choose to issue a Buyer Beware against you to warn any fellow artists of your actions.
- Hours of Operation
- Due to me working a full-time day job during the week, I will only work on commissions between the hours of 5:30pm and 12:00am dependent on what real-life things I have planned for each day.
- Weekends are my main art days. Commissions will be handled between 9:00am and 11:00pm provided I do not have any scheduled outings.
- Weekends that I am out of town or at any conventions will mean that I will not be working on any commissions.